Easy Explanation of eCommerce Order Fulfillment
Receiving, shipping, packaging and delivering a product to a customer is the process of order fulfillment. The processing of exchanges and refunds is also included in the fulfillment. One of the most important eCommerce order fulfillment metrics is the time it takes to complete an order completely. Today’s companies that engage in digital commerce have two options for completing orders: either building its own specialized order fulfillment service or enlisting the help of a third-party fulfillment provider.
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