As of my last update in January 2024, JetBlue's cancellation policy varies depending on the fare type you purchased and when you cancel your booking. Here's a general overview:
Blue Basic Fare: This fare typically doesn't allow for changes or cancellations without incurring a fee. However, due to the COVID-19 pandemic, JetBlue temporarily waived change and cancel fees for most fares, including Blue Basic. Be sure to check the current policy on the JetBlue website or contact customer service for the most up-to-date information.
Other Fares (Blue, Blue Extra, Blue Plus, Mint): These fares usually allow for changes or cancellations for a fee, with the specific amount depending on factors like the fare type, route, and how far in advance you make changes or cancellations.
Mint Fare: This premium fare typically has more flexible cancellation policies compared to other fare types.
TrueBlue Points: If you booked your flight using TrueBlue points, cancellation policies may differ, and there may be fees associated with cancellations or changes.

How Do I Cancel My Ticket on JetBlue?

To cancel your ticket on JetBlue, you can follow these general steps:
Visit the JetBlue website: Go to the official JetBlue website.
Log in to your account: Log in using your booking details or TrueBlue account credentials. If you made the reservation as a guest, you might need to retrieve your booking using your confirmation number and last name.
Find your reservation: Locate the reservation for the ticket you want to cancel.
Review cancellation policy: Ensure you understand JetBlue's cancellation policy, including any fees or penalties that may apply. This information can typically be found on the website or in your booking confirmation.
Initiate cancellation: Look for an option to cancel your reservation. This might be labeled as "Cancel reservation" or something similar. Click on it to start the cancellation process.
Follow prompts: Follow the prompts provided on the website to complete the cancellation process. You may need to confirm your decision and provide any necessary information.
Review cancellation confirmation: After canceling, make sure to review the cancellation confirmation to ensure it was processed correctly. It should include any refunds due, if applicable, and any remaining balance or fees.
Check refund status: If you're entitled to a refund according to JetBlue's policy, monitor your payment method or JetBlue account to confirm the refund has been processed.