@sam9161
Several reasons can be the culprit for an Epson printer offline problem and we can fix them all one-by-one. The primary reasons are - printer is running in Use Printer Offline mode, Epson is not set as default, drivers are out-of-date and Print Spooler is jammed. We are a team of printer experts who knows the ins and out of printer offline problem. Our troubleshooting strategy includes rectifying the incorrect printer settings, updating the printer drivers and restarting the Print Spooler, and removing the files within. For any clarification, you can connect with our printer experts at the Epson customer support number.