6 brilliant ideas to turn refunds into exchanges - Eshopbox
Ecommerce returns are an inevitable part of an ecommerce business. Nearly 30% of all products ordered online are returned as compared to 8.89% in brick-and-mortar stores.
You can make every effort to minimise the return rate, but some returns are bounds to happen. Though, you can still manage returns effectively and repacture the lost revenue by persuading customers to buy something else through easy exchanges!
Read more at - https://www.eshopbox.com/blog/....turn-refunds-into-ex
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